Isle of Wight Council – Customer Success Story

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Isle of Wight Council - Customer Success Story

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Enhanced fleet efficiency and safety with innovative technology.

 
 
 

Driving Innovation in Local Government

The Isle of Wight Council embarked on a transformative journey to enhance its services and better serve its community. By embracing innovative solutions, the council aimed to overcome operational challenges and set a new standard for local governance.

Hear It From Them

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The Challenges

The Isle of Wight Council set out to improve the way it delivers services to the local community. With a growing fleet and increasing pressure to operate efficiently and transparently, the council knew it needed to embrace smarter technology to stay ahead.

Like many local authorities, the Isle of Wight Council was facing the dual challenge of rising public expectations and the need to do more with less. Managing a busy fleet without full visibility was making it difficult to respond quickly, improve safety, and make data-driven decisions. They needed a solution that could help them take control of their operations, boost accountability, and ultimately deliver a better service to the public.

The Solution

We worked closely with the team to roll out a fleet-wide solution that gave them exactly what they needed. By equipping their vehicles with dash cameras and real-time tracking, the council gained a new level of visibility and control over their operations, helping them manage their fleet more efficiently and respond faster to daily demands.

This meant they could:

  • Track vehicles in real time and respond faster to on-the-ground needs.

  • Improve driver safety with clear, high-quality dash cam footage.

  • Reduce admin and speed up investigations when incidents occurred.

  • Use data to make smarter decisions about routing, fuel use, and training.

The Results

Since implementing the system, the council has seen real, measurable improvements. Operations are running more smoothly, drivers are better protected and the whole team has greater confidence in the day-to-day management of the fleet.

They’ve also had positive feedback from across the organisation — from frontline teams who feel more supported, to leadership who now have the data they need to plan ahead with clarity.

Thinking About Upgrading Your Fleet?

If you’re facing similar challenges, we’d love to show you what’s possible. The Isle of Wight Council’s story is just one example of how the right tools can make a big difference.

Want To Learn More?

If you aspire to enhance your fleet operations, just like Verran Freight, take the first step today. Give us a call or drop us an email, and together we can explore how our solutions can transform your business. Don’t miss out on the opportunity to optimise your fleet’s performance and maximise your success.

Contact us now and unlock a new era of efficiency and profitability for your company.

Driver Wellness Programmes

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The Human Solution to Our Industry's Biggest Challenge

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The 3AM Reality

At 3 AM on the M6, a heavy goods vehicle hums steadily down an empty motorway. Inside, the driver is deep into their eleventh consecutive hour. It’s a familiar scene across Britain—one that keeps our supply chains moving, yet comes at a growing human cost.

Despite tech advances, the beating heart of the haulage industry remains its people. In 2025, the driver shortage hasn’t disappeared; it has evolved. The challenge now lies not just in finding drivers—but in keeping them well.

Map of the UK with the title 60000 drivers short

More Than Just a Shortage

The numbers are stark: a shortfall of 60,000 HGV drivers in the UK. But the real story lies beneath the surface. Surveys reveal:

  • 67% of drivers report burnout symptoms.
  • 41% have considered leaving the profession.
  • Mental health and wellbeing have emerged as critical issues, not just operational concerns.

Traditional incentives—like higher wages or signing bonuses—no longer suffice. Drivers want more than money. They want to be seen, supported, and respected.

Male truck driver is crying

More Than Just a Shortage

The future of haulage lies in supporting drivers not just as workers, but as people. These key wellness pillars are transforming the logistics industry.

Mental Health: From Silence to Support

Drivers face immense psychological pressure on the road. Companies are responding with:

  • 24/7 access to mental health professionals

  • Confidential telehealth consultations during rest breaks

  • Proactive support to reduce stress, absenteeism, and burnout

Long hours behind the wheel demand a new approach to physical wellbeing:

  • Wellness facilities at service stops, including sleep pods and fitness options

  • Healthy food choices and time for meaningful rest

  • Route planning that supports drivers’ bodies, not just timetables

Technology is now serving the driver—not replacing them:

  • AI-powered systems that monitor fatigue and stress signals

  • Automated alerts suggesting breaks and adjusted routes

  • Scheduling that supports consistent sleep and home time

The job can be lonely—but it doesn’t have to be:

  • Digital networks connecting drivers safely across fleets

  • Peer mentoring and in-person meetups

  • A growing culture of community, support, and belonging

Investing in wellness delivers measurable business benefits:

  • 24% lower driver turnover

  • 18% fewer safety incidents

  • 15% reduction in recruitment costs

  • 11% increase in customer satisfaction

Want To Learn More?

If you aspire to enhance your fleet operations, just like Verran Freight, take the first step today. Give us a call or drop us an email, and together we can explore how our solutions can transform your business. Don’t miss out on the opportunity to optimise your fleet’s performance and maximise your success.

Contact us now and unlock a new era of efficiency and profitability for your company.