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Case Study – Safety At Heathrow

Heathrow Fleet Telematics Installation Case StudySafety At Heathrow

“As part of our mission to put safety first, we engaged Fleet Witness to equip our Heathrow refuelling vehicles with 5-camera DVR recording systems. We can remotely access this cutting-edge surveillance system 24 hours a day, to see where our drivers are at any given time.”

Jason Winder
Project Manager

In 2004, Airport Energy Services was created to offer both an airside refuelling service and management services. The company provides 95% of Heathrow’s airside fuel. Additionally, it manages fuel supply and fuel facilities at many of the UK’s other airports.

Refuelling work starts late in the afternoon with the majority of the work taking place after 11 pm, when the plans are grounded. It stops when the airport starts moving again, around 5 am. Working airside means great care must be exercised at all times. Colliding with an aircraft is not an option and every safety measure that can be taken needs to be taken.

Heathrow airport sees approximately 78 Million passengers pass through every year. A daily average of 214,000 passengers. The infrastructure that keeps this running smoothly involves 70,000 staff who need to be able to travel around the five terminals in approximately 7000 vehicles. These essential airside services include – aircraft maintenance, buses, tugs for pushing out and towing planes, vehicles for loading cargo, baggage handling, clearing snow, and providing catering supplies. The airport is basically a city within itself.

What Did They Say?

“Fleet Witness did a superb job from start to finish; quickly establishing the needs of the project, executing on the plan with an exceptional work ethic to meet a very challenging schedule, and worked painstakingly to ensure everything worked seamlessly. We are recommending their work to other airside companies.”

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